Valet Parking Operators Insurance

First in Protecting, Your Care, Custody, & Control.

Valet parking has grown considerably in popularity within the United States over the past twenty years. Not only has parking space become more limited, but more people who go to restaurants, hotels, and even hospitals are willing to pay a service to park and attend to their cars. On the downside, the rates of accidents, vandalism, theft and other incidents have also increased. If you offer a valet service to patrons, guests or patients, be sure to talk with us about your valet parking insurance needs.

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What Does Good Valet Parking Insurance Cover?

The most important concerns with valet parking insurance are liability issues. Given the risks, not only regarding vehicle damage but also lives of drivers and pedestrians, getting the right liability coverage in place is critical.

Good policies will address these areas:

  • General liability: This covers any injury to a person or their property that is caused by a valet attendant. This includes direct injuries caused by the driver striking a pedestrian.
  • Garage keepers liability: This covers any damage to any vehicle in the parking lot that is under the care of the valet company. It includes collisions or vehicle theft for any vehicle that is in their “care, custody, and control.”
  • Workers compensation: This policy provides medical and disability coverage for valets and other employees for job-related injuries or illness. It also provides some reimbursement for lost wages during recovery.

Rates for valet parking insurance are based upon such factors as the type of business, whether it is operating in a private parking lot or on public property, and whether or not self-parking is an option.

What Valet Parking Insurance Does Not Cover

Many circumstances can occur with regard to valet parking that are beyond the responsibility of the valet company or property owner. You will want to provide clear communication to those using your valet services that these issues are their responsibility:

  • Vandalism or theft: If your valet staff properly parked and locked a car, and the vehicle is stolen or vandalized, your company will typically not be held liable. Under this circumstance, the driver’s personal automobile insurance would cover damages.
  • Weather related damage: Your company or valet service is not liable for damage from windstorms, hail, lightning, flooding or falling objects, unless you promise covered parking and then the vehicle is damaged while parked in an open parking lot.
  • Theft of contents: It is a good idea to mention on signage and parking stubs that your company or valet service is not responsible for personal property left in vehicles.

Valet keys have become popular with newer cars; these special keys enable the driver to put valuables in the trunk or glove box, areas the valet key cannot access.

Important Considerations For Valet Services

When you are preparing to start a valet service at your restaurant, hotel or other facility, here are some things to keep in mind:

  • Legal concerns: It may be wise to work with an attorney to draft your valet policy and determine how to clearly communicate driver and valet responsibility to your patrons. Remember, it is illegal to require that your customers use your valet parking service.
  • Safety issues: One of the most important steps you can take is to develop safety standards for your company, for your hired valet service (if applicable) and for your hired drivers.
    • Consider requiring driver safety training.
    • Carefully screen drivers you hire to ensure each driver has a valid driver’s license, a clean driving record and excellent experience.
    • Develop parking and traffic protocols that reduce the risk of accidents and injuries. Signage, use of orange cones and parking arrows can dramatically reduce the risk of incidents.
  • Additional coverage: Fully consider your risks when working with your insurance agent. With hired drivers who are working as quickly as possible to help move vehicles efficiently and earn tips, there are many opportunities for mistakes. Discuss additional coverage, such as a business umbrella policy. This coverage can provide a safety net of excess liability insurance in the event of a catastrophic incident resulting in serious injuries or fatalities.